Der Spezialist für hochwertige Design- & Formflaschen

Privacy Policy

Welcome to our website and thank you for your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with applicable personal data protection legislation, in particular the GDPR and our country-specific implementation laws, which provide comprehensive information about the processing of your personal data by Glaswerk Ernstthal and your rights.

Personal data is any information that makes it possible to identify a natural person. This includes, in particular, your name, date of birth, address, telephone number, email address and IP address.

Anonymous data is available if no personal reference to the individual/user can be made.

Responsible body and data protection officer

Glaswerk Ernstthal GmbH & Co. KG
Otto-Wiegand-Straße 9
D-96361 Steinbach am Wald
Tel.: 49 9263 80-0
Fax 49 9263 80-1234
E-Mail: info@glaswerk-ernstthal.de

Contact info of the data protection officer

datenschutz@glaswerk-ernstthal.de

Your rights as a data subject

We would first like to notify you of your rights as a data subject. These rights are set out in Articles 15 - 22 GDPR, and include:
  • The right of access (Art. 15 GDPR),
  • The right to rectification (Art. 16 GDPR),
  • The right to data portability (Art. 20 GDPR),
  • The right to object to data processing (Art. 21 GDPR),
  • The right to erasure / right to be forgotten (Art. 17 GDPR),
  • The right to restriction of data processing (Art. 18 GDPR).

To exercise these rights, please contact:
datenschutz@glaswerk-ernstthal.de.
The same applies if you have any questions regarding data processing in our company or when you withdraw your consent. You also have a right of appeal to the relevant data protection supervisory authority.

Right to object
Please note the following with respect to your right to object:
When we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without providing the reasons for such objection. This also applies to profiling insofar as it is associated with direct marketing.
If you object to the processing for direct marketing, we will no longer process your personal data for such purposes. The objection is free of charge and can be made informally, where appropriate to: datenschutz@glaswerk-ernstthal.de
Currently we are not running any direct marketing on our website.
Should we process your data to protect legitimate interests, you may object to such processing at any time for reasons that arise from your specific situation; this also applies to profiling based on these provisions.
We will then cease to process your personal information unless we can demonstrate compelling legitimate grounds for processing such information that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

Purposes and legal bases of data processing
The processing of your personal data complies with the provisions of the GDPR and all other applicable data protection regulations. Legal bases for data processing arise in particular from Art. 6 GDPR.
We use your data to initiate business, to fulfil legal obligations, to offer products and services and to consolidate customer relationships, which may include marketing and direct marketing.
Your consent also constitutes a data protection regulation. In this respect, we will inform you of the purposes of data processing and the right to withdraw your consent. If the consent also relates to the processing of special categories of personal data, we will explicitly notify you in the consent process.

Data transfers / Disclosure to third parties
We will only transmit your data to third parties within the scope of given statutory provisions or based on consent. In all other cases, information will not be transferred to third parties unless we are obliged to do so owing to mandatory legal regulations (disclosure to external bodies, including the supervisory authorities or law enforcement authorities).

Data recipients / categories of recipients
In our organisation, we ensure that only individuals who are required to process the relevant data to fulfil their contractual and legal obligations are authorised to handle personal data.
In many cases, service providers assist our specialist departments to fulfil their tasks. The necessary data protection contract has been concluded with all service providers. We employ service providers for hosting our company website.

Transfers of personal data to third countries
A transfer of data to third countries (outside the European Union or the European Economic Area) shall only take place if required by law or if you have provided your consent for such a transfer.
We transfer your personal data to service providers or group companies outside the European Economic Area.

Period of data storage
We store your data for as long as such is required for the relevant processing purposes. Please note that numerous retention statutory periods require that data must be stored for a specific period of time. This relates in particular to retention obligations for commercial or fiscal purposes (e.g. commercial code, tax code, etc.). The data will be routinely deleted after use unless a further period of retention is required.
We may also retain data if you have given us your permission to do so, or in the event of any legal disputes and we use the evidence within the statutory limitation period, which may be up to 30 years; the standard limitation period is 3 years.

Secure transfer of data
We implement the appropriate technical and organisational security measures to ensure the optimal protection of the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. The security levels are continuously reviewed in collaboration with security experts and adapted to new security standards.
The data exchange to and from our website is encrypted. We provide https as a transfer protocol for our website, and always use the current encryption protocols. It is also possible to use alternative communication channels (e.g. surface mail).

Obligation to provide data
A range of personal data is required to establish, implement and terminate the obligation and the fulfilment of the relevant contractual and legal obligations. The same applies to the use of our website and the various functions we provide.
We have summarised the relevant details in the above point. In some cases, legal regulations require data to be collected or made available. Please note that it will not be possible to process your request or execute the underlying contractual obligation without this information.

Data categories, sources and origin of data
The data we process is defined by the relevant context: it depends on whether, for example, you place an order online, enter a request on our contact form or if you want to send us an application or submit a complaint.
Please note that we may also provide information at specific points for specific processing situations separately where appropriate, e.g. when uploading application documents or when making a contact request.

We collect and process the following data when you visit our website:
  • Name of the Internet service provider
  • Web browser and operating system used
  • The IP address by your allocated Internet service provider
  • Files accessed, volume of data transferred, downloads/file export
  • Information on websites accessed on our site, including date and time
For reasons of technical security (in particular to safeguard against attempts to attack of our web server), this data is stored in accordance with Article 6 (1) lit f GDPR. Anonymisation takes place no later than after seven days by abbreviating the IP address so that no reference is made to the user.

Individual case decision
We do not use any manual handling processes for bringing about a decision.

Contact via email (Article 6 (1) lit a, b GDPR)
If you contact us by email, we will process the personal information provided in the email solely for the purpose of processing your request. If you do not contact us using the forms provided, no additional data will be collected.

Links to other providers
Our website also contains clearly identifiable links to the Internet sites of other companies. Although we provide links to websites of other providers, we have no influence on their content, and no guarantee or liability can therefore be assumed for such. The content of these pages is always the responsibility of the respective provider or operator of the pages.
The linked pages were checked at the time of linking for potential legal violations and identifiable infringements. No illegal content was identified at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement and, upon notification of a violation of rights, such links will be promptly removed.

Google Maps
We are using Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 940-43, USA (“Google”) on our website. Google Maps is a web service representing interactive maps in order to visually present geographic information. By using this web service our location is being displayed and at the same time a possible journey to our location is being simplified.
Even when entering to a certain subpage containing the map of Google Maps, information about your use of our website (e.g. your IP address) are exchanged and stored at the Google server in the USA. This process occurs independently, regardless of whether Google provides an user account you are logged in, or whether there is no user account available. If you signed on Google, your data will be directly assigned to your account. If you do not wish to directly assign your Google profile, you have to log out before activating the button. Google saves and evaluates your data as an user profile (even if you are not logged-in). Such an evaluation is made especially in compliance with art. 6, 1 lit.f GDPR on the base of legitimate interests of Google of the collimation of personalized advertising, market research and/or an adequate design of its website. You have the right to appeal to Google and object to the creation of user profiles.
Google LLC located in the USA is certified according to the US European Data Protection Convention “Privacy Shield” which ensures compliance with the European data privacy protection.
If you disagree with the future transfer of your data to Google within the scope of using Google Maps, you also have the option, to completely deactivate the web service of Google Maps by turning off the JavaScript application in your browser. Consequently Google Maps as well as the map screen on this website cannot be used. Please find the Terms and Conditions of Google under http://www.google.de/intl/de/policies/terms/regional.html. Additional Terms and Conditions for Google Maps can be found here https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data privacy related to the use of Google Maps can be found on the website of Google (“Google Privacy Policy”): http://www.google.de/intl/de/policies/privacy/

Glaswerk Ernstthal GmbH & Co. KG

 
Otto-Wiegand-Straße 9
D-96361 Steinbach am Wald
Tel: +49 9263 80-0
Fax: +49 9263 80-234

Sales office
Kopernikusstraße 3
D-37603 Holzminden
Tel: +49 5531 1213-0
Fax: +49 5531 1213-14

Glaswerk Ernstthal GmbH

Production
Glaswerkstraße 29
D-98724 Lauscha-Ernstthal
Tel: +49 36702 286-0
Fax: +49 36702 2 03 94